Questions & Answers
Everything You Might Ask Us.
Most Portland chauffeur questions land in seven buckets: the fleet, pricing and billing, PDX airport logistics, service areas, chauffeur standards, booking mechanics, and special services like weddings and wine tours. The answers below cover what the dispatch line at (503) 706-8662 hears most often, with firm numbers, specific venues, and the policies that do not change whether you are booking a single PDX run or a multi-vehicle wedding.
- Licensed & Permitted
- $1M Insured
- 5.0 / 177 Reviews
- W-2 Chauffeurs
- 35-Point Inspection
Last updated: June 29, 2026
Quick answer: Marquee Chauffeur operates four vehicles in Portland at locked hourly rates. The Volvo S90 sedan carries 1-3 passengers and sets the entry rate at $110 per hour. Larger vehicles — the Cadillac Escalade ESV for up to 6, the Mercedes-Benz Sprinter for up to 14, and the VIP Lounge Sprinter for up to 10 — each hold their own quoted hourly rate. Bookings run a two-hour minimum, firm flat rates for PDX airport transfers, gratuity included, and net-30 corporate billing through Concur, Expensify, or Ramp.
01Fleet & Vehicles
The Cars, the Capacity,
and the Inspection Standard.
Four vehicles run out of Portland, and Marquee owns every car in the fleet. The Volvo S90 sedan carries up to three passengers and sets the entry rate. The Cadillac Escalade ESV seats six with luggage. The Mercedes-Benz Sprinter holds 14 passengers upright, and the VIP Lounge Sprinter seats up to 10 in a jet-style lounge, each on its own locked hourly rate. Every vehicle passes a 35-point inspection before each shift and retires from service at 80,000 miles or three years.
Car seats are available as a per-seat add-on and ride in any class from sedan to Sprinter. Rear-facing infant, forward-facing convertible, and high-back booster options cover roughly six months through age eight. For mobility-limited passengers, the Sprinter handles folding wheelchairs and walkers in the rear cargo area; powered-chair transfers route through TriMet LIFT partners.
Frequently Asked
Questions, Answered.
What vehicles are in the fleet?
Marquee runs three main vehicle classes from Portland. The Volvo S90 sedan carries up to 3 passengers on a two-hour minimum and sets the entry rate for the fleet. The Cadillac Escalade ESV seats up to 6 with luggage, and the Mercedes-Benz Sprinter holds up to 14 upright, each on its own locked hourly rate. Every car is black, owned by Marquee, and detailed before each shift.
Are the cars inspected before each trip and how old is the fleet?
Yes. Every vehicle passes a 35-point inspection before each shift covering tires, brakes, fluids, interior detail, and cabin electronics. Marquee retires cars at 80,000 miles or three years, whichever comes first. The fleet runs under full commercial liability coverage, licensed by the licensed and permitted since 2018.
Do you provide car seats and what ages do they fit?
Yes. Car seats are available as a per-seat add-on and ride in any vehicle class. Marquee stocks rear-facing infant seats, forward-facing convertibles, and high-back boosters, covering ages six months through eight years. Flag the child's age and weight at booking and dispatch preloads the correct seat before pickup.
Are any of your vehicles wheelchair accessible?
The Mercedes-Benz Sprinter handles folding wheelchairs and walkers in the rear cargo area with room for an attendant. Marquee does not operate a lift-equipped vehicle directly. Dispatch partners with TriMet LIFT-contracted providers for powered-wheelchair transfers needing ramp access. Call (503) 706-8662 to confirm mobility needs before booking.
02Pricing & Billing
How Much Does a Portland Chauffeur Cost,
and How to Pay.
Pricing is a locked hourly rate with no surge and no after-hours premium. Rates start with the Volvo S90 on a two-hour minimum, and each larger vehicle holds its own quoted rate. A 20 percent service charge is added to every invoice and goes to your vetted chauffeur. Airport transfers use a firm flat rate instead of the hourly clock and include the chauffeur, FlightAware monitoring, and the first 60 minutes of post-touchdown wait time.
Personal bookings run on Visa, Mastercard, Amex, or Discover. Corporate accounts use ACH, corporate card, or net-30 invoicing with monthly CSV exports formatted for Concur, SAP Concur, Expensify, and Ramp. Cancellations more than 24 hours out are refunded in full; inside 24 hours the booked vehicle bills at the full hourly charge.
Frequently Asked
Questions, Answered.
How much does a Portland chauffeur cost per hour?
Hourly rates start with the Volvo S90 on a two-hour minimum, with the Cadillac Escalade ESV and Mercedes-Benz Sprinter each holding their own higher rate. See the quick-answer summary at the top of this page for the current entry rate. PDX airport transfers use a firm flat rate instead of the hourly clock. Marquee quotes before you book — the number on your confirmation matches the final receipt. No surge pricing, no after-hours premium.
Is gratuity included in the quoted rate?
A 20 percent service charge is added to every Marquee invoice and goes directly to your vetted chauffeur. The line item appears on your confirmation and final receipt — no surprises. No additional cash tipping is expected at the curb. Extra gratuity for outstanding service can be added at booking or handed to your chauffeur.
What payment methods do you accept?
Visa, Mastercard, American Express, and Discover for personal bookings, with card-on-file for repeat clients. Apple Pay and Google Pay work through the online portal. Corporate accounts use ACH, corporate card, or net-30 invoicing with one consolidated monthly PDF. Marquee does not accept cash deposits. Cash gratuity to your chauffeur is welcome.
What is the cancellation policy?
Cancellations more than 24 hours before pickup are refunded in full. Inside 24 hours, the booked vehicle bills at the full hourly charge (including the two-hour Volvo S90 minimum). PDX airport transfers cancelled inside four hours of pickup bill the full flat rate. Weather delays outside your control are reviewed case by case.
Can my company set up a direct-bill corporate account?
Yes. Corporate accounts run on net-30 invoicing with one consolidated monthly PDF broken down by date, traveler, route, vehicle, and cost center. The setup takes one business day and your first ride can run the same afternoon. Invoices export as CSV for Concur, SAP Concur, Expensify, Ramp, and standard accounting platforms. Call (503) 706-8662 to open the account.
03PDX Airport
Terminal Pickup, FlightAware,
and the Meet-and-Greet Add-On.
Curbside pickup at Portland International is complimentary. It stages on the ground transportation island outside baggage claim doors 1 through 8. An inside-terminal meet-and-greet upgrade puts your chauffeur at your specific carousel on the baggage claim level with a printed sign. Alaska Airlines typically lands carousels 1 through 4; Delta and United land 5 through 8.
Dispatch enters your flight number into FlightAware the moment you book. Your chauffeur receives automatic alerts for gate changes, tarmac delays, and early arrivals and shifts the pickup window without a call from you. Private-aviation passengers get ramp pickup at Atlantic Aviation or Flightcraft with the vehicle staged next to the aircraft.
Frequently Asked
Questions, Answered.
Where does my chauffeur meet me at PDX?
Curbside pickup is complimentary and stages on the ground transportation island directly outside baggage claim doors 1 through 8. The $75 inside-terminal meet-and-greet puts your chauffeur at your specific carousel on the baggage claim level, holding a printed sign with your last name. Alaska Airlines typically lands carousels 1 through 4, with Delta and United on 5 through 8. The default is curbside. The $75 upgrade is popular for international arrivals and heavy luggage.
Do you track flights for delays at PDX?
Yes. Dispatch enters your flight number into FlightAware the moment you book, and your chauffeur receives automatic alerts for gate changes, tarmac delays, in-air diversions, and early arrivals. If your flight pushes back by 90 minutes, your chauffeur shifts the pickup window without a call from you. The first 60 minutes of wait time after touchdown are included in the quoted rate so you never pay a surprise delay fee.
Can you handle a corporate group arriving on separate flights?
Yes. Dispatch pairs a sedan or SUV per traveler and synchronizes arrival timing at your downtown hotel or Beaverton office so the group meets at the same curb. For teams arriving on one flight, the 14-passenger Mercedes-Benz Sprinter consolidates everybody into a single vehicle. Corporate accounts get one monthly invoice broken down by traveler, flight, and cost center. There is no dozen-receipt reconciliation.
Do you pick up at the FBO for private aviation?
Yes. If you are flying into PDX through Atlantic Aviation or Flightcraft on a private jet, dispatch coordinates with the FBO line crew to stage the vehicle on the ramp next to the aircraft. You deplane, walk a few steps, and step into your car without entering the main terminal. There is no baggage claim walk, no curbside wait, and no parking-garage crossing. Call (503) 706-8662 at least two hours out for FBO coordination.
04Service Areas
Portland Metro, the Gorge,
and Long-Distance Runs.
The core coverage map is the full Portland metro and its surrounding wine country and gorge. It runs across Portland, the Pearl District, Lake Oswego, West Linn, Beaverton, Hillsboro, Tigard, Tualatin, Vancouver WA, and Gresham. Wine-country routes cover Newberg, Dundee, Carlton, and Yamhill, and gorge trips reach Hood River, Skamania Lodge, and Multnomah Falls. If you are unsure whether a specific pickup address falls inside the standard-hourly-rate zone, the limo service near me lookup confirms coverage before you book.
Long-distance runs to Seattle on I-5 North and Bend across US-26 East past Mt. Hood are common Escalade and Sprinter bookings. Multi-day Oregon Coast trips to Cannon Beach and Pacific City run on the hourly clock plus fuel for routes exceeding 150 miles one way.
Frequently Asked
Questions, Answered.
What areas do you serve?
Marquee covers the full Portland metro including downtown, the Pearl District, Lake Oswego, West Linn, Beaverton, Hillsboro, Tigard, Tualatin, Vancouver WA, and Gresham. Airport transfers to PDX run from all of those cities plus Hood River, Salem, and the Willamette Valley wine country. Wine tour routes run through Newberg, Dundee, Carlton, and Yamhill with stops at Domaine Serene, Archery Summit, and Stoller Family Estate. Call (503) 706-8662 for any address outside those zones.
Do you drive to Seattle, Bend, or other long-distance destinations?
Yes. Portland to Seattle runs about three hours via I-5 North in the Cadillac Escalade ESV or Volvo S90 on the hourly clock. Portland to Bend covers roughly three and a half hours across US-26 East past Mt. Hood. Multi-day Oregon Coast trips to Cannon Beach or Pacific City are common Sprinter bookings for family groups. Long-distance rates run on the standard hourly clock plus fuel for routes exceeding 150 miles one way.
Can you cross into Vancouver, Washington for pickups?
Yes. Marquee operates daily across the I-5 and I-205 bridges into Clark County including downtown Vancouver, Salmon Creek, Ridgefield, Camas, and Washougal. Pricing uses the same hourly rates as Oregon runs with no cross-border surcharge. Typical bookings include PDX airport transfers for Vancouver executives, corporate runs to Nike and Intel campuses, and wedding shuttles between Vancouver hotels and Columbia Gorge venues like Skamania Lodge.
05Chauffeurs & Standards
Vetted Chauffeurs, Background Checks,
and the Dress Code.
Every Marquee chauffeur is a salaried vetted chauffeur, not a gig-platform driver. Each one clears a seven-year multi-state criminal background check, a three-year motor vehicle record review, a federal sex offender registry check, and annual recertification. Drug testing runs pre-hire and on random quarterly rotation under DOT standards. All Marquee chauffeurs operate under the Portland Bureau of Transportation's ground transportation rules, which set the licensing, insurance, and driver-vetting baseline for every for-hire vehicle in the state.
The dress code is a pressed black suit with a white shirt and a black tie for every shift, with a wool overcoat layered on in winter. For sensitive corporate work, Marquee signs mutual NDAs at the account level and per-assignment. Every driver holds a commercial license and the company carries full commercial liability coverage, licensed by the licensed and permitted since 2018. For the full picture of what separates a Marquee chauffeur from rideshare and out-of-state charter operators, read the how to choose a Portland chauffeur service overview.
Frequently Asked
Questions, Answered.
Are your chauffeurs employees or independent contractors?
Every Marquee chauffeur is a salaried vetted chauffeur, not a 1099 contractor or a gig-platform driver. That means payroll taxes, workers' compensation, benefits, and ongoing training run through Marquee instead of falling on the driver. The direct-employment structure is why the same chauffeur shows up for your recurring Tuesday morning PDX run month after month. An app, by contrast, assigns whichever stranger is nearby that day.
What background check do your chauffeurs pass?
Every chauffeur clears a seven-year multi-state criminal background check, a three-year motor vehicle record review, a federal sex offender registry check, and an annual recertification. Drug testing runs pre-hire and on random quarterly rotation under DOT standards. Corporate travel managers receive the vetting summary on request for legal or compliance review. Every driver holds a commercial license and completes ongoing defensive driving training.
What do your chauffeurs wear?
Marquee chauffeurs wear a pressed black suit with a white shirt and a black tie for every shift, regardless of the trip type. A wool overcoat layers on in winter and cooler gorge weather. The dress code matches the cabin standard, so the hand that opens your door looks the part. It holds whether you step out for a board meeting in the Pearl District or a Saturday wedding at Oregon Golf Club.
Do your chauffeurs sign NDAs for sensitive corporate work?
Yes. Marquee signs mutual NDAs at the account level and per-assignment for sensitive engagements like pre-IPO diligence, M&A counsel transport, and executive protection overlap. Conversations in the cabin are treated as confidential by default. For legal discovery transport or board-meeting hold patterns, dispatch assigns a chauffeur with proven discretion and a repeat relationship with your account. That driver is not a stranger who has never met your executive before.
06Booking & Reservations
Lead Time, Same-Day,
and Modifications.
Lead time is short for most bookings. Most run on 24 to 48 hours of notice, though same-day PDX pickups work with as little as 90 minutes when a vehicle is available. Saturday weddings at Skamania Lodge, Oregon Golf Club, and the Sentinel Hotel fill the June through October calendar six months out, so peak-season brides should reserve early. Corporate board meetings and Timbers-match client entertainment book two to four weeks ahead.
Reservation modifications are free up to 24 hours before pickup. Inside that window, small time shifts are usually absorbed by your chauffeur and vehicle-class changes depend on fleet availability. Dispatch at (503) 706-8662 answers live 24/7 so same-day changes never route through an email queue.
Frequently Asked
Questions, Answered.
How far in advance should I book?
Most Portland chauffeur bookings run on 24 to 48 hours of lead time. Saturday weddings at Skamania Lodge, Oregon Golf Club, and the Sentinel Hotel fill the calendar six months out for June through October dates. Corporate board meetings and Timbers-match client entertainment book two to four weeks ahead. Same-day PDX pickups work with as little as 90 minutes of notice when a vehicle is available.
Do you accept same-day and last-minute bookings?
Yes. Dispatch confirms same-day availability in real time over the phone at (503) 706-8662. Same-day rates match the standard quoted rate with no rush surcharge or after-hours premium. Late-night PDX arrivals after 11pm are common bookings handled the same as daytime trips. Inventory drives availability on short notice, so a Sprinter on a Saturday night may be booked even when a sedan is still free.
Can I modify my reservation after booking?
Yes. Pickup time, address, passenger count, and vehicle class can be adjusted up to 24 hours before the scheduled pickup at no cost. Inside the 24-hour window, time shifts of under an hour are usually absorbed by your chauffeur. Vehicle class upgrades or downgrades inside 24 hours depend on fleet availability. Call dispatch rather than emailing for any change inside the same-day window so a live dispatcher confirms the update.
How do I book transportation for a large group?
Submit one booking with the full passenger manifest and dispatch assigns paired sedans, SUVs, or a Sprinter to match the group size. Wedding parties, conference delegations, and family reunions flying into PDX often need three or four vehicles staged at coordinated times. A dedicated coordinator runs the timeline against your planner. All vehicles arrive together at baggage claim, the hotel lobby, or the venue entrance rather than trickling in across 20 minutes.
07Special Services
Weddings, Wine Tours,
Roadshows, and Prom.
Wine tours, weddings, prom, and roadshows are the special services Marquee runs most. Willamette Valley wine tours through Newberg, Dundee, and Carlton run on the hourly clock, with the chauffeur building the route around your tasting reservations at Domaine Serene, Archery Summit, and Stoller Family Estate. Multi-vehicle weddings combine the Volvo S90 getaway car, the Escalade bridal ride, and the Sprinter guest shuttle under one coordinator.
Prom and graduation bookings enforce a zero-alcohol policy for passengers under 21 with a parent or guardian signing the reservation. Multi-city corporate roadshows chain Portland with Seattle and San Francisco across three or four days through one account manager, with matching vehicle classes at every stop.
Frequently Asked
Questions, Answered.
Do you run Willamette Valley wine tours?
Yes. Wine country tours through Newberg, Dundee, Carlton, and Yamhill run on the hourly clock. The Volvo S90 fits couples, the Escalade ESV fits groups of up to six, and the Sprinter fits bachelorette parties up to 14, each on its own locked hourly rate. Your chauffeur builds the route around reservations at Domaine Serene, Archery Summit, and Stoller Family Estate. Most tours run six to eight hours from a Portland hotel pickup back to drop-off.
Can you handle a multi-vehicle wedding?
Yes. A typical Portland wedding uses the Volvo S90 as the getaway car, the Cadillac Escalade ESV for the bridal party, and the Mercedes-Benz Sprinter as a guest shuttle between the venue and hotel block. One Marquee coordinator runs the full fleet against your planner's timeline. Common venue routes include Skamania Lodge to Hood River hotels, Oregon Golf Club to downtown Portland properties, and Castaway Portland to the Pearl District.
Do you service prom, graduations, and school formals?
Yes. Prom and graduation bookings commonly use the Escalade ESV for a six-person group or the Sprinter for a 14-passenger group. Marquee enforces a zero-alcohol policy for any booking with passengers under 21 and a parent or guardian must sign the reservation. Pickup and drop-off addresses for every stop are confirmed in writing ahead of time. Typical prom bookings run four to six hours with a post-formal restaurant or dessert stop built into the route.
Can you coordinate a multi-city corporate roadshow?
Yes. Pre-IPO roadshows, investor tours, and C-suite offsites that chain Portland with Seattle and San Francisco across three or four days run through one account manager. The Portland leg runs on Marquee vehicles, while affiliate partners cover SEA and SFO with matching vehicle classes and chauffeur handoff notes. Your CEO rides the same Volvo S90 or Escalade class at every stop. There is no switch to a mystery sedan once the plane lands in another city.
“He's so professional, so efficient. On time and so respectful!”
Reserve Your Chauffeur
Reserve a Portland
Chauffeur Now.
Still have a question this hub did not answer? Call Marquee Chauffeur at (503) 706-8662, available 24/7 with a live dispatcher. We quote firm rates before you book and the number on your confirmation matches the number on your final receipt.