FAQ

Marquee Chauffeur FAQ'S

  • What methods of payment do you accept, And how do I pay? Is advance payment required?

    We accept most major credit cards, including American Express, Visa, MasterCard. To secure your reservation, we kindly request payment at the time of booking, as we are unable to reserve transportation services without payment.

  • How will my driver know where to find me and communicate with me once I arrive?

    All drivers send out introductory text messages to their passengers 24 hours in advance, as well as two hours prior to arrival. Additionally, your driver will notify you when he has arrived and is awaiting your arrival.

  • What if my flight is late or canceled, will my driver know?

    Marquis Chauffeur reviews customer flight plans regularly - any changes will be sent to you via text or email, and alternative transportation arranged when necessary.

  • Refunds

    All payments are required in advance to secure travel dates and times are secured - to request a refund please reach out to our billing team directly: 503-706-8662.

  • Do you provide booster seats, car seats for children?

    We offer booster seats and car seats suitable for children from infants to eight years old, prioritizing their safety during the journey. Kindly inform us in advance of the number of infants or children traveling with you. A fee of $25 per seat applies.

  • Office Hours

    We operate 24/7, all days of the week.

  • Where will my driver meet me at Airport?

    If you arriving at Portland International Airport (PDX). Please collect your luggage and, exit the baggage claim area and proceed to island 3. Your chauffeur will be waiting under reserved vehicles. They will provide information about the vehicle and its license plate, and you'll also see a personalized name sign in the front or side window of the vehicle. 



    For meet and greet service, our staff or driver will be at the baggage claim area to assist you.

  • What cities does Prestige Town Car & Limo serve?

    Marquis Chauffeur offers a comprehensive range of limousine services, primarily focusing on Oregon and Southern Washington. Here's a detailed overview of the cities and areas they serve:  


    Major Service Areas: 


    The primary focus is on Oregon and Southern Washington​​​​.  


    Specific Cities in Oregon and Washington: 

    • Portland 
    • Beaverton 
    • Hillsboro 
    • McMinnville 
    • Newberg 
    • Dundee 
    • Tigard 
    • Salem 
    • Lake Oswego 
    • Tualatin 
    • Gresham 
    • West Linn 
    • Clackamas 
    • Milwaukie 
    • Happy Valley 
    • Fairview 
    • Troutdale 
    • Wilsonville 
    • Sherwood 
    • Oregon City 
    • Canby 
    • Forest Grove 
    • Cornelius 
    • Wood Village 
    • King City 
    • Gladstone 
    • Aloha​​
    • Camas (Washington) 
    • Battle Ground (Washington) 
    • Washougal (Washington) 
    • Ridgefield (Washington) 
    • Vancouver (Washington) 

    For the most accurate and up-to-date information, it's recommended to contact Marquis Chauffeur directly or check their official website.  If your pick-up or drop-off location is not listed, please give us a call 503-706-8662.

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